Information We Collect from Users
When you register and use the 8600 platform, we collect several categories of information to ensure our services function correctly and securely. The information collected is limited to what is necessary and is never gathered excessively.
Full name, email address, phone number, date of birth, and identity verification details provided during registration. This information is required to create a secure account and verify your identity.
Details related to deposit and withdrawal transactions in MYR (RM), including bank account numbers, e-wallets used, and transaction records. Full card numbers are not stored by 8600.
IP address, device type, operating system, browser type, and other technical access information. This data is used to detect suspicious activity and maintain the security of your account.
Records of in-platform activity such as games played, bets placed, session duration, and pages visited. This data is used to improve user experience and meet compliance requirements.
How We Use Your Data
All information collected by 8600 is used responsibly and solely for legitimate purposes related to platform operations. We do not use user data for third-party advertising without your consent.
- Account management and identity verification — ensuring that only verified account owners can access and manage their accounts.
- Financial transaction processing — handling deposits, withdrawals, and bonus payouts in MYR securely and accurately.
- Fraud prevention and security — detecting and investigating any suspicious or unauthorised activity on the platform.
- Service improvement — analysing usage patterns to improve overall platform performance, interface, and user experience.
- Legal compliance — meeting applicable regulatory reporting and compliance requirements.
- Service communications — sending account-related notifications, transaction updates, promotional offers, and policy changes through your preferred channels.
Cookie Usage & Session Tracking
The 8600 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance cookies — collecting anonymised data on how users interact with the platform to help us improve our services.
- Preference cookies — saving user preferences such as language selection and layout to make return visits easier.
You can manage your cookie settings through your browser. Please note that disabling essential cookies may affect the functionality of the 8600 platform.
Data Storage, Security & Information Sharing
8600 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected using industry-standard SSL (Secure Socket Layer) encryption.
User data is stored on secure servers with strict access controls. Only authorised personnel may access users' personal information, and only when required for legitimate service purposes.
Regarding the sharing of information with third parties: 8600 does not sell or rent users' personal information to any third party for marketing purposes. We only share data in the following circumstances:
- With approved payment providers to process deposit and withdrawal transactions.
- With relevant authorities where required by law or court order.
- With technical service providers that support platform operations, subject to strict confidentiality agreements.
Your Rights Over Your Personal Data
As a registered 8600 user, you have certain rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal compliance requirements and our record retention policy.
To exercise any of the above rights, please contact the 8600 customer support team. We aim to respond to all data-related requests within 30 business days.
Policy Changes & How to Contact Us
8600 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via registered email or in-platform notification before the changes take effect. The date of the last update will always be displayed at the top of this page.
Continued use of the 8600 platform after any Privacy Policy changes are published will be considered acceptance of the latest version. We therefore encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your data rights, please reach out to our team via:
- Email: [email protected]
- Live chat within the 8600 platform (available 24 hours)
- Section FAQ for general account and privacy enquiries
We are committed to responding to all privacy-related enquiries within 3 business days. Support is available in Bahasa Melayu and we are happy to help you understand how your data is handled on the 8600 platform.
Have More Questions About Your Privacy?
Check our FAQ section for quick answers, or log in to contact 8600 customer support directly.
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